Level 3 Information Communication - Network Technician Pathway

The broad purpose of the ICT occupation is to deliver efficient operation and control of the IT and/or Telecommunications infrastructure (comprising physical or virtual hardware, software, network services and data storage) either on-premises or to end-users provisioned as cloud services that is required to deliver and support the information systems needs of an organisation.

A Network Technician role is usually desk based but may involve visits to client’s premises to resolve issues. For example, a Network Technician working in a university or a college they may be installing a computer lab as a training suite including cabling and hardware requirements. They may be required to install cloud services to support a business expansion and provide better network services.

In a contact centre environment, they may use network management tools to collect and report on network load and performance statistics to improve commercial outcomes.

A Network Technician will be involved in:

• The installation and commission of networks

• The maintenance or repair of network equipment

• The installation, configuration or maintenance of either ICT related hardware of software

This apprenticeship is delivered in partnership with our training partner, Apprentify.

• Network Technician

• Cloud Technician

• IT Field Technician

• Network Field Operative

On completion of the programme, you will be awarded a Level 3 Information Communications Technician Apprenticeship. This qualification will allow you to apply for RITTech which is a professional registration for IT technicians, an independent public register for the people who work in IT and digital. The apprentice will also be eligible to join The Institute of Telecommunications Professionals (ITP) as a full member.